Supply Chain Deepdive

The GenAI Divide: Why 95% of Businesses Are Missing the Mark

Global Supply Chain Council (GSCC) Season 2 Episode 34

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In this episode of Supply Chain Deepdive, hosts Michael Jung and Jess Williams unpack the MIT NANDA report “State of AI in Business 2025,” which reveals a stark reality: 95% of companies are not realizing meaningful returns from their GenAI investments. Despite the hype, most enterprise-grade GenAI tools are falling short due to a lack of adaptability, memory, and contextual learning.

The episode explores:

  • The growing GenAI Divide between experimenters and value extractors
  • Why general-purpose tools like ChatGPT are thriving—but enterprise platforms are stalling
  • The critical role of workflow integration, agentic systems, and empowered line managers
  • Practical GenAI use cases actually delivering measurable ROI

We also touch on the rise of the Agentic Web and what this means for AI’s future in supply chain, procurement, and operations.

🎧 Listen now: www.deepdive.show

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